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Priority Initiative Coordinating Committee 1-2

PSICC #1/2 (Program Effectiveness/User Needs)

Chairs: Lora Lennertz and Luti Salisbury

Current Members: Melissa Gatlin, Cheryl Conway, Usha Gupta, Lynaire Hartsell, Norma Johnson, Robin Roggio, Anne Prichard, Ashley Ragsdale.

Administrative Liaison: Alberta S. Bailey

Charge

Analyze needs of users and develop the services and technical infrastructure to ensure that needs are being met and evaluate effectiveness of existing library programs.

Objectives

  1. Continue the task inventory begun last year and provide a summary of the data by department that shows the levels of duplication that occurs in the library tasks performed.
  2. Identify the existing library services or programs that are of concern to users based on the review of responses that were received in various user surveys.
  3. Prepare a statement that describes the results of the LibQual Survey that can be distributed to library user groups. Use available data from ARL to show how we compare with other participating academic libraries and with our peer libraries.
  4. Work with the Public Services Division Director to create a Student Advisory Committee and identify objectives that will assist in gaining input from students regarding services and the development of a survey instrument for undergraduates.

Reports

University of Arkansas Libraries
365 N. McIlroy Ave.
Fayetteville, AR 72701-4002
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Last updated: 2009-09-10

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