Our Commitment to Excellence in Service

Quality Service to patrons is a core value of the University of Arkansas Libraries. In service transactions with library staff, you can expect:

Friendly service from pleasant and approachable staff.
Professional and ethical practices that promote fairness, confidentiality, and consistency of service.
Caring attention to the details of your inquiries and prompt action to satisfy requests made.
Appropriate internet or external referrals as needed to answer questions.
The opportunity to evaluate or comment on services rendered through the use of the comments / suggestions form or in person.