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Systems
Support Staff
Name
(Title)
|
Responsibility
|
Work
Hours
|
Email/Telephone
/Office Location
|
| Todd
Cantrell (Computer Specialist II) |
Servers
& Networks Administrator; |
M-F
8:00 am - 5:00 pm
|
ccantre@uark.edu
575-5418
MULN 114B |
Elaine
Contant
(Computer Specialist I) |
Help
Desk ;
Internal Staff Trainer |
M-F
7:30 am - 4:30 pm |
econtant@uark.edu
575-4664
MULN 114D |
| Trent
Garner (Computer Specialist I) |
Hardware
& Equipment
|
M-F
8:00 am - 5:00 pm |
tgarner@uark.edu
575-5418
MULN 114C |
Beside
the major responsibilities, all systems staff are responsible for
the Help Desk on computer troubleshooting services.
For
emergencies call: 575-7990 or
page 856-5310.
** "Emergency
System Problems" are:
-
InfoLinks/Millennium system down
- Network
server(s) down (the whole library can not access the local area network,
ILLIAD, Library Website, or InfoLinks)
- Network
access down (the whole network inaccessible)
- Computer
problems in the on-going classes in the computer classroom or instruction
room(s)
- Public
printers (Yoda, Obi Wan, etc...) are not working.
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© University
of Arkansas Libraries
365 N. McIlroy Ave.
Fayetteville, AR 72701-4002
Phone: 479.575.4101
Toll-free: 866.818.8115
Fax: 479.575.6656 |
Contact
Us
Last modified:
Wednesday, June 04, 2008
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