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Remote Access Help

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Tell Us About Yourself

First Name:
Last Name:
Full Email Address:
Status:
Undergraduate
Graduate
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I'm having trouble:

With all databases and ejournals
With a particular database or ejournal
If a particular database or ejounal, which one?

Please describe the problem:

The site asks for a login and password
The site says my computer address / IP is not valid
I keep inputting my UARK username and password into the library login screen, but nothing happens
I keep inputting my UARK username and password into the library login screen, but I get the message, "Unable to identify you through your campus identification.... "
I keep inputting my last name and UA ID number into the library login screen, but I get the message, "Sorry cannot locate patron record.... "
I keep inputting my information but get the message, "403 Forbidden .... "
I can get into the database, but I need help in locating information
None of these describe my problem. Here is a description. (Feel free to copy and paste any messages or URLs that will help us fix your problem)

Tell us about your computer:

I'm using a computer:
on campus at home at work other:
My Internet Service Provider is:
University of Arkansas (on-campus)
AT&T/SWBell DSL Cox Cable
Mobile Carrier other:
your message to the Web Services Librarian.
your message without sending

We will try to respond to your question by the next working day.

Last updated: April 2, 2013

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