University of Arkansas Libraries

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Status: Undergraduate Graduate Faculty Staff
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I'm having trouble:

With all databases and ejournals
With a particular database or ejournal

If a particular database or ejounal, which one?

Please describe the problem:

The site asks for a login and password

The site says my computer address / IP is not valid

I keep inputting my UARK username and password into the library login screen, but nothing happens

I keep inputting my UARK username and password into the library login screen, but I get the message, "Unable to identify you through your campus identification.... "

I keep inputting my last name and UA ID number into the library login screen, but I get the message, "Sorry cannot locate patron record.... "

I keep inputting my information but gt the message, "403 Forbidden .... "

I can get into the database, but I need help in locating information

None of these describe my problem. Here is a description:
(Feel free to copy and paste any messages or URLs that will help us fix your problem)

Tell us about your computer:

I'm using a computer:
on campus from a UA Dial-up account
at home at work other:

My operating system is:

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My Internet Service Provider is:
University of Arkansas (on-campus or dial-up)
AT&T/SWBell DSL Cox Cable
AOL other:

My Browser is:
Internet Explorer
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Netscape
Opera
AOL (Note: The AOL browser will not work with most databases)
other:

your message to the Electronic Services Librarian.

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We will try to respond to your question by the next working day.

Remote Access Help

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